Avaya Positioned by Aragon Research as a Leader in Intelligent Contact Center Solutions, Enabling Customer and Employee Experiences Powered by AI

Avaya Positioned by Aragon Research as a Leader in Intelligent Contact Center Solutions, Enabling Customer and Employee Experiences Powered by AI

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RALEIGH-DURHAM, NC–(BUSINESS WIRE)–Avaya (NYSE: AVYA), a global leader in solutions for improving and simplifying communications and collaboration, today announced that it has been named a Leader in Aragon Research for the fourth consecutive year. Globe™ for Intelligent Contact Centers (ICC) 2022, for Avaya Experience Platform™. According to the report1Written by Aragon Research CEO and Chief …

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