By Leandra Monteiro
- Digital transformation
- Internet banking
- Mobeix retail banking
Singapura Finance officially launches its online banking platform and mobile application: SFL iBIZ for businesses and SFL Go for individuals. Jointly developed with Tagit, a provider of digital banking solutions, the Mobeix Retail Banking product provides a comprehensive suite of over 100 features and functions to its customers across mobile and internet banking channels.
Jamie Teo, CEO of Singapore Finance, said, “We are very excited to launch our own digital banking channels. Your safety is of the utmost importance to us. That’s why we’ve used the latest technology and taken the time to ensure that our mobile banking service offers immediacy without compromising security. Given the multitude of phishing and hacking scams, we’ve beefed up our security with more features such as a “Kill Switch” and “Geo-Fencing” so our customers can rest assured they can bank safely with us. We will continue to further improve the experience and add more features to stay relevant to our customers.
With a superior omnichannel UX and secure app, customers can expect to conduct their daily banking transactions and more on an intuitive and easy-to-use app, knowing the app is secure by design.
The introduction of the SFL Mobile and Internet Banking app is a crucial step in improving the customer experience and competing in a digitally competitive market. Customers have access to a plethora of features such as easy and seamless registration, 24/7 secure access through multi-factor authentication, transaction alerts via email/SMS push notifications, one-click secure transfers and more.
The deployment will allow SFL to reduce operational costs and redistribute cost savings to build products and engage its customers with an enjoyable customer experience through seamless service orchestration and omnichannel UX.
Sandeep Bagaria, CEO of Tagit, said, “We are delighted to partner with Singapura Finance and provide them with the much-needed digital innovation technologies to stay relevant and competitive among today’s savvy clients. With this new digital banking application, SFL will establish the fundamental capabilities to evolve and create new products and services. »
The Mobeix digital banking platform currently supports banks with over 25 million active digital banking users. Tagit is the partner of choice for banks of all sizes in Asia, the Middle East and Africa for their omnichannel digital banking needs.
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